Wednesday, March 31, 2010

See You Later - Alligator!


I read with not a small amount of bemusement about an alleged Amazon shipment that didn't arrive to the purchaser. Said purchaser called customer service asking what happened to the shipment and was informed by the CSR that the reason why the package didn't arrive is because it was...wait for it....eaten by an alligator.

Now - I don't know the authenticity of this story. If it's part urban legend, totally true, or perhaps the "eaten by an alligator" was just the CSR parlance or euphemism for "dude - we have no idea where the package is".

Still - I find it amusing to visualize what could have happened, in this universe or an alternate one. I can just imagine the delivery dude somehow notifying his superior that said delivery was no more and was nothing more than an appetizer for the 'gator in question.

Tuesday, March 30, 2010

Around the World in 80 Nanoseconds


With all due respect and apologies to Jules Verne, I ponder today how technology has affected the speed at which we can communicate.

It was often said that the invention of the airplane made the world “smaller”. Certainly, no-one ever took this literally, but the concept is that the world feels smaller. Instead of taking days to cross the Atlantic by steamship, this was
reduced to hours.

Whereas a sail across the Atlantic was a major undertaking due to the time involved, the advent of air travel made it much more feasible to just “pick up and go”.

In addition to air travel, the invention of the telephone revolutionized communications. What would have taken days, weeks, or even months, could now be talked about instantly. Being able to pick up the phone to call a family member or colleague and to ask a question and to be able to get a response back in real-time is a very powerful ability. Where telephone communications did not exist, perhaps two people located across the world were not able to communicate back and forth much more than a half dozen times.

The Internet has taken this further and not only are we able to chat in real time, but we can share information. The proliferation of social networking – the Facebooks, the Twitters and all of the other social environments has opened up new doors at being able to share information with loved ones.

Case in point, the distance between Toronto, Canada and Sofia, Bulgaria is approximately 4,800 miles. If one says, for the sake of argument, that it takes 2 seconds (an eternity in a digital age!) for data to transmit back and forth, that would work out to a “speed” of (if my math is right) of 8,400,00 MPH! Heady stuff being able to talk to someone across the Atlantic at such breakneck speed! What a wonderful way to be able to speak to a loved one who was born in the “middle of the last century”!

Along the same lines, business are starting to realize the benefit of this type of networking – of the ability to instantly communicate and share data with colleagues across the world.

Where instant messaging in the corporate world was once taboo, it is slowly becoming embraced by the big-wigs in the ivory tower as a way to increase productivity.
One tool that is becoming more common is Microsoft Sharepoint. Think of Sharepoint as being a “blank canvas” where companies can post content. Not only can files be posted in an easily accessible and secured area, but it lends itself quite well to collaboration. Instead of storing files locally on a LAN where others can update and maintain, Sharepoint allows collaboration of these documents regardless of their geographic location.

Think back to my analogy of how before the advent of the telephone, that communications were restricted to how ever many letters could be ferried back and forth.

One of the beauties of Sharepoint is that as a blank canvas, it easily adapts itself to how the organization works.

As an example of this, I recently left a large financial services organization. Their implementation of Sharepoint reflected their corporate culture. It was highly staged, regulated and was very methodical in nature. Not making any judgments on this – this is just the way that they did business. Contrast this to my new employer – a mid-size accounting firm that also has Sharepoint. The corporate culture here is much different and it lends itself to empowering the various teams to design a Sharepoint site that meets their individual needs.

The software development team here has some great sites on Sharepoint for managing defects, requested enhancements and also for sharing information among the developer team.

This is not an article about what is a good and what is a bad Sharepoint
implementation. In both cases, Sharepoint clearly reflects the corporate culture, and in my mind, that is one of the strengths of Sharepoint and it is precisely this characteristic that I think that any tool should have.

The truly scary thing is that I think that the world will just continue to get smaller and smaller. Will our children and grand-children scoff at our “primitive” 100mbps access? Will they wonder how archaic our methods of communication were – and will they marvel at how we were actually able to get anything done.

The mind boggles.

My New Word to Add to the High Tech Lexicon

As I came into work on the subway this morning, I noticed a gentleman watching a movie on a handheld device and then noticed the guy to his left subtly "cine-peeking" as he watched over the shoulder :)

Monday, March 22, 2010

Big Brother? Hollywood Plot? Naw - Just a Good Healthy Sense of Paranoia

Sitting here, I'm starting to get a phobia of webcams. There's one hooked onto my monitor at work, and I just can't help thinking - what IF....what if the webcam is on and I don't know. Not bloody likely, but there's no light on the webcam to show if it's on or not, so I come back to the same question - what if....

Of course, right now, if my paranoia was legitimate, someone is getting a nice view of the top of my desk :)

A Grave Concern

I was bedazzaled, amused and somewhat concerned over a story this past week on how technology is used (much akin to my earlier dog-twitter blog entry).

Apparently, one of the newer uses of technology is to imbed a microchip into one's headstone.

Why? You ask?

Well - this chip contains audio clips, photos and other miscellaneous tidbits from the deceased (of course - before the grim reaper knocked on the door!).

Then, a dearly beloved could put their smartphone up to the chip and get this content.

Talk about how there could be some interesting "last words" from those to chicken to say so when they're alive. "Bernice, I never loved you - I was just in it for the money".

Call be cynical, but holey-moley, what's next? The marriage of internet ready fridges meet the gravestone, so one can surf the web while visiting their loved one? Perhaps an embedded monitor to view the deceased Facebook memorial page? Hmmm, I might just be on to something!

Thursday, March 18, 2010

Geolocationing...Apparently a New Fad - and More than Apparently - Perhaps Not such a Good Idea!


It astounds me how people seem to jump on the latest technological fad without giving due consideration to the impact. One of the "hot" technologies is that of geolocationing which is a service which tells your friends - automatically and in real time - where you are at the moment.

I guess the general thought is "gee - wouldn't it be great if everyone could see if I was at the closest Mickey-Dee's - stuffing my face? Maybe one of my friends will pop by!"

Among the things that I think that people DON'T think about are:
- who else than my friends can see where I am - and do I want that to be such public knowledge?
- and more more importantly - by knowing where I am, one can also tell where I am NOT. I am not at home - home could be unattended. I am not in my car, if I'm at the latest Starbucks.

I'm betting that the people that are the most in favour of geolocationg systems are those who are more interested in where you're not - rather than where you are.

Tuesday, March 16, 2010

I'm Guessing That Cyberspace is Prone to Dumbasses Too - But That Should Really Go Without Saying

Recent article on Associated Press where this yahoo (note: lower case - not Yahoo-cased!) in Mexico was posting in Facebook how he was having a great time - despite being wanted on sundry charges in the good old U S of A. Well - the latest thing in law enforcement is (and this should be no surprise to anyone) that the good guys with badges use every tool at their disposal - including social networking. Sure 'nuff, this twit (note: twit - not Twitterer) had a new "friend request) from someone who he didn't really know that well. Well - one thing led to another - now he has PLENTY of time to consider that intelligence is no less important in cyber-space than in the real world.